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Privacy Policy

Updated: December 29, 2023
Thank you for using GoEnhance.ai
GoEnhance.ai (hereinafter referred to as "we" or "GoEnhance") attaches great importance to the protection of privacy and personal information of your users (hereinafter referred to as "you"). When you use our products and/or services, we may collect and use relevant personal information about you. This Privacy Policy is meant to explain to you how GoEnhance, in providing its products and/or services, collects, uses, retains, shares and transfers your personal information, your user rights with respect to personal information and how GoEnhance secures your personal information.
If you are a minor under the age of 18, it is recommended that you read this Privacy Policy in the company of your legal guardian. You and your legal guardian are required to read this Privacy Policy carefully. Before using our products and services, you shall obtain your legal guardian's consent to all the terms set forth in this Privacy Policy.
This Privacy Policy is closely related to your use of GoEnhance and various business functions included in the service (collectively, "our products and/or services"). It is desirable that you carefully read this Privacy Policy before using our products and/or services and confirm that you are fully aware of and understand the terms set forth in this Privacy Policy and allow you to make any choices you deem appropriate in accordance with the guidelines set forth in this Privacy Policy. By commencing to use or continuing to use our products and/or services after we have updated this Privacy Policy, you acknowledge that you fully understand and agree to the terms of this Privacy Policy (including any updates thereto) and that you consent to our collection, use, store and sharing of relevant information about you in accordance with this Privacy Policy.
This Privacy Policy applies to your access to and use of our products and services through the GoEnhance webpages, GoEnhance applets, GoEnhance software development kit (SDK) and application programming interfaces (API) for third party websites and applications. However, if a separate Privacy Term/Privacy Agreement is set up for such products and/or services, such separate Privacy Term/Privacy Agreement shall prevail, and this Policy shall apply to anything not mentioned in the separate Privacy Term/Privacy Agreement.
This Policy shall not apply to the following circumstances:
(1) Information and/or services provided by third parties (including any third party applications, websites, products, services and etc.) which are included in or linked to our products and/or services and such information and/or services are operated by third parties. The personal information collection and/or use rules explained by the third parties to you separately shall apply to your use of such information and/or services.
(2) Other products and/or services not provided by GoEnhance to you.

I、 How do we use your personal information

We collect and use your personal information for the purposes described in this Policy based on the principles of legality, fairness, minimization of necessity and transparency. If we use your personal information for purposes not specified in this Policy, or collect and use your personal information for other special purposes, we will separately explain to you in detail the corresponding purposes, methods, scope and other rules for the collection and/or use of your personal information in a reasonable manner (including, without limitation, by updating this Policy, re-signing a document, page directions, pop-up window, site mail, mail, website announcement or other ways convenient for you to understand) and will collect and use such information only after obtaining your authorized consent.
System permissions such as address book, location, camera, microphone, photo album, etc. will not be opened by default. System permissions will only be accessed for the purpose of realization of specific functions/services upon your express authorization, which may be withdrawn by you at any time. It should be specially noted that, even if the corresponding permissions are available upon your authorization, we will only use such access to the extent as authorized by you; and if you refuse to provide such access, it will only make you unable to use the corresponding functions, but will not affect your normal use of other functions of the products and/or services.
In order to provide services to you, we collect and use your personal information as follows:
  • Account Information: When you create an account with us, we will collect information associated with your account, including your email, contact information, account credentials, payment card information, and transaction history, (collectively, “Account Information”).
  • User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services (“Content”).
  • Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send (“Communication Information”).
Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”)
  • Log Data: Information that your browser automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our website.
  • Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
  • Device Information: Includes name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
  • Cookies: We use cookies to operate and administer our Services, and improve your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website.
  • Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.

II、We may use Personal Information for the following purposes:

  • To provide, administer, maintain and/or analyze the Services;
  • To improve our Services and conduct research;
  • To communicate with you;
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
  • To develop new programs and services;
  • To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks;
  • To carry out business transfers; and
We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.

III、How we use cookies and similar technologies

In order to provide you with an easier access experience, we may use a variety of technologies to collect and store data relevant to your access to GoEnhance services when you use our products or services. Such technologies enable us to identify you when you access or re-access the GoEnhance services and to analyze such data to provide additional and better services to you. This includes the use of small data files that identify you in order to understand your usage habits, to save you the step of repeatedly entering account information, or to help determine your login status and account security. These data files may be cookies or other local storage provided by your browser or associated applications (collectively, "cookies").
We do not use cookies for any purposes other than those described in this Privacy Policy. You may manage or delete cookies based on your own preferences. You may clear any saved cookies on your computer. Most web browsers automatically accept cookies, but you can usually modify your browser's settings to reject cookies if you want, or you may clear any saved cookies on software.
You understand and acknowledge that certain of our products and/or services are possible only through the use of cookies or similar technologies, so if you refuse to use or delete such cookies, you may not get the best service experience of our products and/or services and this may affect the protection of your information and the security of your account.

IV、How do we share and publicly disclose your personal information

We place great importance on the protection of your personal information. We will not share your personal information with other third party companies, organizations and individuals without your authorization and consent, except in the case of natural person (s) who cannot be identified or linked to you after anonymization or de-identification processing, and the sharing third party (s) cannot re-identify it. We will only share your personal information for legal, justified, necessary, specific and express purposes and only share necessary personal information.
Exceptions of prior authorization for sharing, transfer and public disclosure of personal information
Under the following circumstances, we may share, transfer or publicly disclose your personal information without your authorized consent:
  • information relating to the personal information controller's performance of the obligations stipulated by laws and regulations;
  • information directly related to national security and national defense security;
  • Directly related to public security, public health and major public interests; and
  • where the evidence is directly related to criminal investigation, criminal investigation, prosecution, trial and judgment execution, etc.
  • Information required to protect your or other individual's life, property and other significant legitimate rights and interests, but with difficulty in obtaining the personal's consent; and
  • The personal information that you disclose to the public by yourself; or
  • collecting personal information from legally and publicly disclosed information, such as legal news reports and government information disclosure channels.

V、We take the following measures to protect your information:

We will adopt reasonably practicable security measures and technological means that conform to industry standards to store and protect your personal information, so as to prevent loss, unauthorized access, public disclosure, use, modification, destruction, loss or leakage of your information. We will take all reasonable and practical measures to safeguard your personal information. We will use encryption technology to ensure the confidentiality of data and reliable safeguards to prevent malicious attacks on data.
It is our responsibility and obligation to remind you that the Internet is not an absolutely secure environment. We suggest that you use complex passwords as required, don't disclose your passwords/verification codes and don't lend your account numbers or equipment to others, and keep your equipment and personal information safe. If you use GoEnhance's service on public equipment, please don't remember your password, and log out of the service immediately after use to guard against unauthorized use by others. If you find any abnormality of or unauthorized use of your account, please change your password promptly, and you may contact us for assistance in accordance with the methods mentioned in this Policy.
In the event of damage to our physical, technical or management protection facilities, unauthorized access, public disclosure, tampering or destruction of information, which causes damage to your lawful rights and interests, we will promptly activate emergency plans and take reasonable remedial measures to minimize the impact on your personal information and other rights and interests.
However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
We’ll retain your Personal Information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

VI 、Protection of Minors' Information

We attach great importance to the protection of minors' personal information. GoEnhance is mainly marketed towards adults. If you are a minor under the age of 18, before using the product, you shall, under the supervision and guidance of your parent or other guardian, read and agree this Privacy Policy. If you are the guardian of a minor under the age of 16, before using GoEnhance and related services, you shall make your ward read and agree this Privacy Policy.
Our Service is not directed to children under the age of 18. GoEnhance does not knowingly collect Personal Information from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided Personal Information to GoEnhance through the Service, please email us at [email protected]. We will investigate any notification and if appropriate, delete the Personal Information from our systems.

VII、How to Update this Policy

This Privacy Policy will be updated accordingly in order to provide you with better service. We will remind you of such updates by sending out updated versions on the GoEnhance website or mobile terminal and by making a website announcement or by other appropriate means before the updated versions become effective. Please visit the website of GoEnhance to learn about our updated Privacy Policy.

VIII、What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

IX 、Contact

If you have any question in the use of the Platform or have any comment or suggestion on any matter related hereto, please send to [email protected]